NPS & customer satisfaction

App description:

Take a look at what your clients are saying: Unhappy customers tend to spread the word about their negative experiences with a brand more than satisfied customers. Take the time to gather feedback from these clients and understand their Net Promoter Score (NPS).

Boost your referral revenue: Identify and reach out to the customers who absolutely love your business. Ask for their feedback and referrals, which can lead to cost-effective customer acquisition and an increase in store revenue.

Target your top customers: Instead of trying to please everyone, focus your marketing efforts on the customers who consistently give high scores. These customers are more likely to make repeat purchases, leading to increased loyalty and lifetime value.