Top Shopify Apps

DeskXpand Help Desk Software

by Biztech Consulting & Solutions
$9.99 per agent, per month

App description:

TicketingDeskXpand is like a smoothie for your ticketing process – it blends everything together to create a seamless experience. From filtering tickets to collaborating with your team, and even using pre-written responses, this tool streamlines the entire workflow.

But that’s not all – with Omnichannel, you can see all your support interactions from different channels like email, social media, and live chat, all in one place. No more juggling between tabs and losing track of conversations.

And let’s not forget about self-service. With TicketingDeskXpand, you can create a knowledge base filled with FAQs and how-to guides for both your team and customers. Say goodbye to endless back-and-forth emails and hello to efficient self-help options. It’s like having a personal assistant for your ticketing needs.

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