Top Help Desk Apps for Shopify in 2024

Heyday is like a superhero for Shopify sellers. It’s a messaging platform that uses fancy AI technology to chat with customers, but still keeps that personal touch from your team. Basically, it’s like having a whole army of customer service reps at your fingertips. It’s perfect for handling all those pesky FAQs that keep piling up and freeing up your team to focus on more important things. Say goodbye to boring, repetitive work and hello to happy customers!

UVdesk is like a superhero for Shopify store owners, swooping in to save the day with their cloud-based and open source helpdesk solution. They make it easy to handle all your customer interactions, from multi-channel support to third-party integrations. Plus, they’ve got your back with support ticket management, task and email organization, and even customer follow-up tracking. It’s like having a personal assistant for your ecommerce business!

Reamaze is like the ultimate wingman for your Shopify store’s customer service game. It’s basically the cool kid on the block, competing with big names like DelightChat, Gorgias, and Richpanel. With Reamaze, your squad can tackle customer questions like a boss. And let’s not forget about the live chat – it’s like the star quarterback of Reamaze’s team.

Gorgias is like a superhero for online shops, with a customer service help desk that’s tailor-made for ecommerce. They team up with big names like Shopify, BigCommerce, and WooCommerce to make sure your store runs smoothly. And their partnership with Shopify is especially impressive, making it a breeze for support agents to give top-notch customer service without missing a beat.

Zendesk is a huge SaaS company that’s worth billions and it’s all about making customer support a breeze. This thing has so many features, it can work with pretty much any app you’ve got, and it’s got your back no matter what industry you’re in. When it comes to customer service software, Zendesk is basically the boss.

Hey there! Have you heard of DelightChat? It’s an awesome support inbox for D2C brands that makes managing customer queries super easy. And the best part? It works with WhatsApp, Instagram, Facebook, Email, and Live Chat all in one dashboard. No more jumping between different platforms – everything is right at your fingertips! But that’s not all, DelightChat also has a complete WhatsApp Marketing suite that uses the Official API. You can send WhatsApp Broadcasts to your customer list, set up automated abandoned cart recovery, send order tracking notifications, and even verify cash on delivery orders. It’s like having a personal assistant for all your customer communication needs. Say goodbye to juggling multiple tools and hello to DelightChat!

Richpanel is like a superhero for ecommerce businesses, swooping in to save the day when it comes to customer service. This amazing tool makes managing Shopify customer support a breeze. With Richpanel, you can effortlessly keep track of all your customer queries and resolve them in a flash. Plus, you can handle all your support channels in one place – live chat, email, WhatsApp, Facebook, and Instagram. This not only saves you time, but also helps your support team be more efficient. Say goodbye to customer service headaches with Richpanel by your side.