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Top Shopify Live Chat Apps in 2024
π Say goodbye to long wait times and hello to instant customer support with these top live chat apps for Shopify! π¬ From cute chatbots to real-time messaging, these apps will make your customers feel like they're chatting with a friend instead of a robot. π€ Plus, with features like customizable chat boxes and automated responses, you'll have more time to focus on growing your business. π So why keep your customers waiting? Check out these live chat apps now and give your Shopify store a boost! πͺ
17 Top Live Chat Apps for Shopify
- 1 Easy Messenger β Live Chat
- 2 Formilla Live Chat
- 3 POWR Facebook Chat
- 4 WhatsApp Chat Button & More
- 5 ProProfsChat
- 6 JivoChat Live Chat
- 7 Live Chat, ChatBot, Cart Saver
- 8 Facebook Chat Box β Live Chat
- 9 Facebook Messenger β Live Chat
- 10 Reamaze Live Chat & Helpdesk
- 11 Gorgias β Live Chat & Helpdesk
- 12 tawk.to Live Chat
- 13 eDesk: Live Chat & AI Helpdesk
- 14 Tidio Live Chat
- 15 WhatsApp Helpdesk + Marketing
- 16 HelpCenter
- 17 Richpanel Customer Support CRM
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9baa520a972ef2721fc5d3_1604037199975-easy-messenger-25E225802591-live-chat-best-shopify-apps-150x150.png)
Easy Messenger β Live Chat
by NexusMedia OΓ
Free
Key features of the app:
With Easy Messenger, you can give instant help through Live Chat using Facebook Messenger.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9bae1e6122f9d80d7481f0_1604038172212-formilla-live-chat-best-shopify-apps-150x150.jpeg)
Formilla Live Chat
by Formilla.com
Starts at $34.99/month
Key features of the app:
Looking for a way to connect with your customers and provide top-notch support on your Shopify store? Look no further than Formilla Live Chat Software! With our free live chat and premium services, you can easily chat with your website visitors in real-time and address any questions or concerns they may have. Don’t miss out on the opportunity to enhance your customer experience and boost your sales with Formilla Live Chat Software. Try it out today!
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/60feace5b14bb36d8882fb30_powr2-150x150.jpeg)
POWR Facebook Chat
by POWR.io
Free plan available
Key features of the app:
With POWR Facebook Chat, you can totally hook your customers up with real-time help on Facebook Messenger right from your Shopify shop.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9ab7869b9733bd35b3168f_1603975046357-whatsapp-chat-button-2526-more-best-shopify-apps-150x150.png)
WhatsApp Chat Button & More
by Getbutton.io
Free
Key features of the app:
The Chat button widget from GetButton.io (previously known as WhatsHelp widget) brings your website visitors straight to the messaging app of their choice, like Facebook Messenger or WhatsApp. It’s super easy for them to start chatting with you right away.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/62a55b7468eb0763a6f4ca1f_Screen20Shot202022-06-1220at2011.20.1020AM-150x102.png)
ProProfsChat
by ProProfs
Starts from $10/user/month
Key features of the app:
Make sure your chats are directed to the right department and at the perfect time. With multiple chat windows, you can easily manage all your conversations. Plus, you can customize the chat limit for each operator based on their skills in handling multiple chats. Let your website visitors know you’re there for them by initiating chats based on their browsing patterns. And with the ability to personalize the conversation in real time, your customers will feel like they’re talking to a real person. Don’t worry about your operators being offline, our chatbot feature will keep your business running smoothly.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9abb3d9f9a1794b205b708_1603975996853-jivochat-live-chat-best-shopify-apps-150x150.png)
JivoChat Live Chat
by JivoChat
Free
Key features of the app:
JivoChat is like the Swiss Army knife of business messaging. It’s got everything you need to chat with customers no matter where they are – live chat, phone, email, and even social media. And let me tell you, their features are top-notch. They’re all about making your support team work smarter and communicate better.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9a9a2c9909669dd0753632_1603967532562-live-chat252C-chatbot252C-cart-saver-best-shopify-apps-150x150.png)
Live Chat, ChatBot, Cart Saver
by Roger Wilco LLC
Free
Key features of the app:
Chatra is the ultimate live chat app that boosts your online sales game. With Chatra, you can easily integrate a live chat feature onto your website and engage with your visitors in real-time. But if you’re not in the mood for instant replies, you can switch to messenger mode and take your time responding to messages. It’s all about convenience and making those sales!
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9a97436e1423752bebb318_1603966787448-sales-pop-master-25E225802591-countdown-best-shopify-apps-3-150x150.jpeg)
Facebook Chat Box β Live Chat
by Autoketing
Free
Key features of the app:
Hey there! Want to easily chat with all your customers on Facebook? Check out Facebook Chat Box by Autoketing! It’s a cool live chat tool that lets you connect with your customers through the Facebook messaging platform. Give it a try!
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9a9aeb732f115d6758b7ab_1603967723185-facebook-messenger-25E225802591-live-chat-best-shopify-apps-150x150.png)
Facebook Messenger β Live Chat
by Omega
Free
Key features of the app:
Yo, check it – Omega’s Facebook Message is the real deal when it comes to customer support software for small and medium businesses. And get this, it’s a breeze to install and you don’t need to be a coding whiz. How sweet is that?
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9aa5f90d1d662d748b6363_1603970552803-reamaze-live-chat-2526-helpdesk-best-shopify-apps-150x150.png)
Reamaze Live Chat & Helpdesk
by Reamaze
Starts at $20/month
Key features of the app:
Reamaze is like the ultimate wingman for your Shopify store’s customer service game. It’s basically the cool kid on the block, competing with big names like DelightChat, Gorgias, and Richpanel. With Reamaze, your squad can tackle customer questions like a boss. And let’s not forget about the live chat – it’s like the star quarterback of Reamaze’s team.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9a9d8ac727df5219462787_1603968394260-gorgias-25E225802591-live-chat-2526-helpdesk-best-shopify-apps-150x150.png)
Gorgias β Live Chat & Helpdesk
by Gorgias
Starts at $60/month
Key features of the app:
Gorgias is like a superhero for online shops, with a customer service help desk that’s tailor-made for ecommerce. They team up with big names like Shopify, BigCommerce, and WooCommerce to make sure your store runs smoothly. And their partnership with Shopify is especially impressive, making it a breeze for support agents to give top-notch customer service without missing a beat.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9aaf57fec67c82cdd00006_1603972950839-tawk.to-live-chat-best-shopify-apps-150x150.png)
tawk.to Live Chat
by tawk.to
Free
Key features of the app:
Tawk.to is like having a cool sidekick for your Shopify store. It’s a live chat app that lets you keep an eye on your website visitors and have a good old chat with them. You can even set up a fancy page just for chatting, all for free. This app is a must-have for any online shop owner. Not only can you chat with visitors, but you can also handle support tickets and make a super helpful help center for your customers. It’s like having a superhero cape for your ecommerce game.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/60feaefc76b3ac399eff18fb_edesk2-150x150.png)
eDesk: Live Chat & AI Helpdesk
by xSellco
From $79/month. 14-day free trial.
Key features of the app:
eDesk is like the ultimate wingman for eCommerce businesses. It’s the go-to helpdesk for big-time retailers all over the globe. With eDesk, your support squad can totally crush it and give customers the best experience ever, no matter where they reach out from – email, live chat, social media, or your website.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9a6a9d266347c984c1783a_1603955357308-tidio-live-chat-best-shopify-apps-150x150.png)
Tidio Live Chat
by Tidio Ltd
Free
Key features of the app:
Tidio is the bomb when it comes to customer service tools for ecommerce companies. It’s like a hotline to your customers, making it easy to chat and sort out any issues they may have. Plus, it’s got all the fancy features to make your support team rock at their job.
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5fe0c5160d23545932499961_delightchat-logo-favicon-large-150x150.png)
WhatsApp Helpdesk + Marketing
by DelightChat
Free with paid plans starting at $49/month
Key features of the app:
Hey there! Have you heard of DelightChat? It’s an awesome support inbox for D2C brands that makes managing customer queries super easy. And the best part? It works with WhatsApp, Instagram, Facebook, Email, and Live Chat all in one dashboard. No more jumping between different platforms – everything is right at your fingertips! But that’s not all, DelightChat also has a complete WhatsApp Marketing suite that uses the Official API. You can send WhatsApp Broadcasts to your customer list, set up automated abandoned cart recovery, send order tracking notifications, and even verify cash on delivery orders. It’s like having a personal assistant for all your customer communication needs. Say goodbye to juggling multiple tools and hello to DelightChat!
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/60feb6923f636c2fefdc6b26_HC-150x150.png)
HelpCenter
by Vertex LV
Free to install
Key features of the app:
Need a hand with customer service for your online store? Look no further than HelpCenter! This awesome App is all about improving your communication with customers. With four top-notch features – FAQ builder, HelpDesk ticketing, Live Chat, and Tabs – you’ll have everything you need to ace your support game. Say goodbye to frustrating interactions and hello to happy customers!
![App Thumbnail](https://gptmediabuyer.com/wp-content/uploads/2023/11/5f9ab0f4618b755742d4bcac_1603973364545-richpanel-customer-support-crm-best-shopify-apps-150x150.png)
Richpanel Customer Support CRM
by Richpanel
Free
Key features of the app:
Richpanel is like a superhero for ecommerce businesses, swooping in to save the day when it comes to customer service. This amazing tool makes managing Shopify customer support a breeze. With Richpanel, you can effortlessly keep track of all your customer queries and resolve them in a flash. Plus, you can handle all your support channels in one place – live chat, email, WhatsApp, Facebook, and Instagram. This not only saves you time, but also helps your support team be more efficient. Say goodbye to customer service headaches with Richpanel by your side.
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